Old Dominion Freight Line

  • Overages, Shortages, and Damages Clerk (OS&D)

    Requisition ID
    Fort Myers
    Position Type
    Regular Full-Time
  • Job Description

    Old Dominion freight Line is currently recruiting for a (Overages, Shortages, and Damages) OS & D Clerk  to join our OD Family Culture.  Our OS & D Clerk will successfully inspect shipments to validate claims; work with claimants to assess responsibility and recreate damage scenarios to assess liability. This position will also address overage, shortage, and damage issues; research causes of claims; analyze root causes; determine resolutions; and communicate findings to management, supervisors, and or customers.    


    • Locate overages, shortages and damaged freight
    • Handle many different types of freight; including Hazmat Materials
    • Responsible for maintaining a clean and organized OS&D area
    • Responsible for preparing all paperwork and the repackaging of all OS&D freight
    • Research and Resolve OS&D freight issues
    • Maintain accurate records for reporting all OS&D Freight on a Daily/Weekly basis to service center management
    • Assist with answering telephones, provide quality customer service and assist with resolving customer concerns efficiently


    • High School Diploma or equivalent preferred.
    • Computer skills with experience in Microsoft Word and Excel required. Knowledge of AS/400 preferred.
    • Hazmat handling experience preferred. Experience with BI and the dashboards preferred     .
    • OS&D experience in the transportation industry experience preferred.


    Join the OD Family Today!

    As a Full Time member of our Family, you are eligible to receive:

    • Health, Dental & Vision Benefits
    • Short Term & Long Term Disability
    • Flex Spending Accounts
    • 401(k) retirement Plan
    •  Wellness Program
    • Employee credit Union, Vacation & Holiday
    • “Birthday Holiday” who doesn’t love some extra attention on their Birthday? 


    Old Dominion Freight Line, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).




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